We have outlined below the most common types of questions we are asked. If you have a question that is not covered below please feel free to email one of our customer service representatives on This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

About Dandelion Import-Export pty ltd

Who is Dandelion Import-Export pty ltd?

Dandelion Import-Export pty ltd is an Australian based company established by Holger & Anna Schuetz. With young children we identified gaps in the market of qulaiify products only able to be sourced through Europe. We have started with the Swiss Strolli Rider, and intend to offer more quality European products soon. Dandelion Import-Export pty ltd services both the Australian and New Zealand market, and operates both direct and via baby retailers.

How can we contact you?

You can contact us by email on This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Alternatively, you can write to us at:

Dandelion Import-Export pty ltd Australia
6 Fendam Street  
Waikiki, WA 6169

AUSTRALIA

Phone Mon – Fri on 08 9282 3208 or Fax 08 6210 1817

OR

Dandelion Import-Export ltd New Zealand

Auckland
NEW ZEALAND
Phone Mon-Fri on 09 974 9140 or Fax 09 974 9141

Do we have a retail store?

No, we currently offer the product for purchase via baby retailers nationwide in Australia and New Zealand, or direct via this website.

Is it easy to attach?

Yes! Simply clip in the coupling reducer that is right for your stroller, screw the coupling onto your frame, lock it in place with the coupling jaw, and away you go – it takes less than a minute!

How old should my child be to ride on the Swiss Strolli Rider?

At least 15 months old. We recommend that you do not use the Strolli Rider until your child can walk completely unaided and can sit independently without any help. If your child is over 20kg we recommend that your child does not use the Strolli Rider.

How will I know if the Strolli Rider will fit my stroller?

The Swiss Strolli Rider fits almost all strollers, but by making the following measurement prior to purchasing a Strolli Rider should ensure that the Strolli Rider fits your particular stroller.

1) Measure the rear frame tubing diameter:

2) Measure 65cm from the ground to the frame, this is the approximate position of where the Strolli Rider will hitch to the frame. Make sure that there are no obstructions that would stop the Strolli Rider to being hitched safely.

Will it accommodate my child as he grows?

Definitely! The saddle has 2 height positions and the footrests and handlebars can be secured wherever is most comfortable for your child.

Will it get under my feet like a buggy board?

Absolutely not! The Swiss Strolli Rider has been designed so that your child sits besides you as you push, which means that your feet are free of any obstructions.

 What safety standards does this product comply with?

The Swiss Strolli Rider  has been tested and approved by TUV Rheinland(Technical Inspection authority) and Tested in accordance with European standard EN/TC252W1252041.

Who is bibi?

Bibi signifies an entire baby- line of high quality products. Bibi is an internationally protected trademark enjoying high popularity in both Europe and in many other countries across the world. The Bibi International division develops bibi products and markets its range through trading partners possessing experience in the market. The Swiss Strolli Rider is part of a product range, which is based on soother’s baby bottles and teats with modern product design. High grade materials suitable for children ensure long life, are easily maintained and combine efficient function with fun.

Orders / Delivery Information

How does the order process work?

You can purchase the Swiss Strolli Rider directly via this website or give us a call or sent us a fax

Do you ship overseas?

No! We currently sell only to customers in Australia and New Zealand.  For UK or USA customers please visit our partner sites.

What is the normal delivery time?

Our normal delivery times are:

New Zealand (NZ)     : 3-10 days
WA Australia             : 3 days  
Australia other            : 5-10 days 

What do I do if I have a query with my order?

All orders will be confirmed by email by one of our customer service staff shortly after we receive your order. At the time of placing your order you will be automatically notified of an order tracking number. If you have a query email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
quoting your order tracking number and/or name and delivery address. One of our friendly customer service staff will then respond promptly to your query.

How do I pay for my order?

We accept only direct bank payment into our Australian bank account or orders from New Zealand in our New Zealand bank account. You will receive a proforma invoice. As soon as the debit hits our account we will release the Strolli Rider

How much does delivery cost?

We charge the following delivery fees:

Australia:

Australia                             10 AU$